Does your mineral foundation have natural sun protection it?
Yes, our mineral foundation includes Titanium Dioxide, a physical natural sun protection. It is recommended you use a separate natural sun protection daily for maximum protection from damaging UVA and UVB rays.
Are your products good for sensitive skin?
Absolutely! Our face makeup is free of additives, preservatives, dyes and fillers, the biggest culprits of contact dermatitis or skin sensitivities.
Can a customer sign up for our mailing list if they are outside of the United States?
Most definitely. Anyone can sign up to receive emails about exclusive promotions, sales, and get the hottest makeup tips and tricks.
How do I apply your products?
Application directions and tips can be found in the How To Use Our Products section.
How long does your makeup last on the skin?
Our makeup will not melt or flake, so a fresh face will last all day. Minerals buff into the skin, they do not sit on top like a standard powder.
Do your skincare products have parabens in them?
No, we do not use any type of paraben in our skincare.
How do I match my skin color to a mineral foundation?
Go to our foundation matching page to find the perfect shade of mineral foundation. Mineral makeup is very “forgiving” in the sense that just knowing your correct tone, not exact color, will give you flawless coverage.
What undertones do the foundations have?
Cool, warm and neutral undertones.
What are your brushes made of?
Our brushes are cruelty free and made of 100% synthetic fibers. Synthetic brushes are more durable and tend to last longer than brushes made of animal hair.
Where can I buy Bella Terra products?
Our full line can be purchased on our website.
What is your return policy?
Unopened products can be returned for exchange only within 14 days of receipt of product. While Bella Terra Cosmetics, Inc. is not able to pay return shipping charges, we will offer your exchange shipping for free. Please note that Bella Terra eGift Certificates cannot be returned or exchanged. Please click here for instructions on returning your order.
How do I check on an order I have placed?
For questions regarding the status of your order, please contact our customer service representatives by emailing us or at 1-877-847-9588. Please include your order number with all inquiries. If you are registered and have set up an account, you can sign in and check your Order Status page.